Welcome to our new website!

Posted on November 8, 2021


Multi device screenshot

Welcome to our new website!

Phases

There are three phases to our official launch:

  • Alpha: Experiment and test new ideas, call for community input.
  • Beta: Incorporate ideas, community input into a more concrete website.
  • Live: Formally launch the new site as the official public website (and keep improving it!)

Done

What’s been done:

  • Ongoing training and empowerment on new web tools
  • Re-organize content into a customer service approach
  • Predictive search
  • Mobile responsive design
  • Get answers app
  • Updated government information
  • Update department information
  • Updated community information
  • Website encryption
  • ADA compliance
  • Payments
  • Issue reporting
  • BETA launch
  • LIVE launch

Doing

What’s up next:

  • Continuous improvement
    • Iterating on feedback
    • Adding and improving content
  • Deeper engagement with Departments
    • Expose additional key services

We want your input

As we build the new website, we want your input — please share your ideas.

Connect with us

We want to make sure you’re updated on our progress — please connect with us as we build our future website together.

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